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California · AB1609 · 2025 session

Customer service chatbots.

EnactedChaptered by Secretary of State - Chapter 733, Statutes of 2026 · Sep 28, 2026

In plain language

Adds provisions to the California Business and Professions Code regulating customer service chatbots that use artificial intelligence.

Summary generated by AI from the official bill text — may contain errors. Read the official text ↗ (opens in new tab)

Legislative history

32 actions · newest first
  1. Sep 28, 2026—Chaptered by Secretary of State - Chapter 733, Statutes of 2026.
  2. Sep 28, 2026—Approved by the Governor.
  3. Sep 14, 2026—Enrolled and presented to the Governor at 1:30 p.m.
  4. Aug 31, 2026AssemblySenate amendments concurred in. To Engrossing and Enrolling. (Ayes 58. Noes 18. Page 6964.).
  5. Aug 30, 2026AssemblyIn Assembly. Concurrence in Senate amendments pending.
  6. Aug 30, 2026SenateRead third time. Passed. Ordered to the Assembly. (Ayes 29. Noes 9.).